FAQ
Answers to common questions about feedback boards, roadmaps, accounts and plans.
How do customers submit feedback?
Share your public board link, or embed it in your product from the Integrations page. Customers pick a category, add a title and description, and can optionally leave an email so you can follow up.
Is submitted feedback public right away?
No. New feedback arrives privately in your dashboard. You choose which items appear on your public feedback board using the visibility control in the feedback detail panel.
How does the roadmap work?
The roadmap is managed by your team. You create roadmap cards yourself and move them across Under Review, Planned, In Progress and Completed. Only cards you mark public appear on your customer-facing roadmap.
Will I be notified about new feedback?
Yes. New submissions appear in your Notifications inbox, and you can turn notifications on or off from Settings.
Can I change my board URL?
Your board URL is set when you create your company profile and stays fixed so existing links keep working.
What happens if I delete my account?
Deleting your account permanently removes your company account, public feedback board, feedback submissions, roadmap data and settings. This cannot be undone.